Utilization of Health Services by Persons with Disabilities at Hasanuddin University in 2024
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Background: The utilization of health services for persons with disabilities in Indonesia is crucial to ensure equal and quality access. However, the provision of facilities is not yet disability-friendly. Aims: To understand the utilization of health services by persons with disabilities at Hasanuddin University in 2024. Methods: This research employs a phenomenological qualitative descriptive approach, conducted at the Disability Center of Hasanuddin University, involving 11 informants consisting of 6 persons with disabilities, 5 disability companions, and the head of the Disability Center. The research was conducted from February to March 2025. Data were collected through in-depth interviews, observations, and document reviews. Results: This research employs a phenomenological qualitative descriptive approach, conducted at the Disability Center of Hasanuddin University, involving 11 informants consisting of 6 persons with disabilities, 5 disability companions, and the head of the Disability Center. The research was conducted from February to March 2025. Data were collected through in-depth interviews, observations, and document reviews. Conclusion: The utilization of health services by persons with disabilities at Hasanuddin University shows that health services are still ineffective and accessibility is inadequate. Many persons with disabilities face difficulties accessing facilities, and family support is crucial, but their specific needs, such as screen reader tools and sign language interpreters, have not been met.
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