Darmawan, A. B., & Nugroho, R. A. (2020). Factors that Affect User Satisfaction of Dukcapil Application (Dukcapil Dalam Genggaman) in Surakarta Regency. JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik), 6(2), 154-175. https://doi.org/10.31947/jakpp.v6i2.11588