The Impact of Artificial Intelligence on Governance and Policy-Making in Malaysia

Abstract

This paper explores the transformative role of Artificial Intelligence (AI) in governance and policy-making, with a focus on Malaysia. With initiatives like the Digital Economy Blueprint (MyDigital) and Putrajaya Smart City, Malaysia demonstrates a commitment to integrating AI into its governance framework. AI applications span urban planning, e-governance, and public service delivery, offering potential for efficiency and innovation. However, challenges such as ethical concerns, resource constraints, and public skepticism hinder its full implementation. Using a comprehensive methodology combining qualitative research and literature review, this paper provides insights into Malaysia’s AI initiatives, their socio-political implications, and strategies to ensure ethical and impactful adoption.