The Ethics of AI-Powered Conversations: Exploring the Controversions Surrounding Chatbot AI

Authors

  • Azka Nur Khalila Mulawarman University
  • Shakira Azizah Mulawarman University
  • Laillan Nurcahyaningsih Mulawarman University
  • Hanna Monalisa Mulawarman University
  • Musdalifah Mulawarman University
  • Rina Juwita Mulawarman University

DOI:

https://doi.org/10.31947/wcgss,vol2,44272

Abstract

Platforms based on artificial intelligence, such as chatbots, are evolving as technology grows. Regarding the legitimacy of communication in human-AI interactions, the platform presents important issues that need to be addressed. With character.ai, users can have dynamic discussions with human-built AI personalities, resulting in realistic dialogues. The ethical implications of AI-driven conversations are investigated in this study, with a particular emphasis on how conversations blur the lines between human and AI communication. Among the most significant issues are the potential for users to develop an emotional connection with AI characters, the maintenance of prejudice in AI-created dialogues, and the lack of transparency in the platform's use of data. The study investigates how the use of such technology affects users' views of trust, authenticity, and control over their own relationships with others. This study uses a systematic review method to analyze how artificial intelligence (AI) affects personal communication, especially from an ethical perspective. The main focus of this research is on issues such as privacy, bias, trust, and changes in communication styles due to the use of AI. The results highlight the importance of striking a balance between technical innovation and ethical responsibility to avoid communication driven by AI chatbots so as not to jeopardize interpersonal relationships.

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Published

2024-12-30

Issue

Section

Proceedings