COMMUNICATION AND TECHNOLOGY INNOVATION FOR SUSTAINABLE DEVELOPMENT: DIGITAL SYNERGY IN SOCIAL TRANSFORMATION
DOI:
https://doi.org/10.31947/aiccon2025.v1i1.47656Keywords:
Development communication, digital education, digital literacy, e-governance, social transformationAbstract
The rise of digital technology today brings not only technical advancements but also significant social transformation across various sectors. This study aims to explore how communication innovation and the use of digital tools can support a more inclusive and sustainable development process. Applying a descriptive qualitative method and literature-based approach, this research focuses on three key sectors: health, education, and governance. The findings reveal that digital health services, particularly through mHealth applications, have improved access to basic healthcare, although challenges remain in infrastructure and digital literacy. In the education sector, online learning platforms have provided more flexible learning spaces, yet have not fully reached underserved areas. Meanwhile, the implementation of e-governance has created new opportunities to enhance transparency and citizen engagement, though further policy support and public trust are still needed. Overall, this study highlights that digital transformation can only foster meaningful social change if supported by human resource readiness, cross-sector collaboration, and policies that prioritize equitable access. The study recommends a digital strategy that emphasizes sustainability, participation, and partnership among stakeholders to ensure the benefits of technology are shared more fairly.
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