Assessing the Impact of Administrative and Technological Enhancements on the Kenya Police Service: A Case Study of Machakos County

Abstract

This study investigates the effect of performance and technological readiness of police officers in the Kenya Police Service, specifically in Machakos County. Utilizing a descriptive survey design, the research aimed to explore the effects of technology on the efficacy of police officers. The study's methodology involved stratified random sampling of 203 police constables and four station commanders from the county's twelve police stations, employing both quantitative and qualitative approaches for data collection and analysis. The findings revealed that technological preparation significantly influences officers' performance, suggesting that improvements in administrative capacity are positively correlated with enhanced police performance. However, it was also found that most administrative capacity improvements have not been implemented at the station level, adversely affecting officers' performance. This study underscores the need for focused interventions in career development, workload management, and technological advancements to bolster the administrative capacity and, consequently, the performance of police officers in Machakos County